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Paull Insurance – Who We Are
In 1981 Lee C. Paull, III and June Paull, understood that there was a void of sound, professional insurance advice in the Wheeling, WV area, so they established Paull Associates Inc. They immediately started to assemble the right team to become the leader in insurance advice and service in our market. Most of the original team is still working together to handle the risk management needs of commercial and personal client needs today. Over the years they have added talented advisors and staff to handle the amazing growth of the agency. One of the proudest moments in our agency’s history is when Lee C. Paull, IV joined the team in 1989.
We have had the privilege of earning our clients’ trust when it comes to their insurance needs, and we work every day to continue the hard work necessary to hold that position. Many on our team hold knowledge-enhancing industry designations, and continue in their education so that we stand above our competition in the technical knowledge necessary to provide proper advice to those that place their trust in us.
Paull Associates Inc. is a full-service, independent insurance agency that stands ready to work with you to build the best possible solutions to your ever-changing needs.
We have had the privilege of earning our clients’ trust, and we work every day to hold that position.
As an industry-leading insurance agency, Paull Associates’ mission is to serve our clients with distinction; to provide thorough, current technical advice, create competition for the most efficient pricing, and to assist in honoring the promises made within the risk-management program. To demonstrate excellence in quality, productivity and profitability.
At Paull Associates Insurance, our long-range purpose is to balance our responsibilities to our clients, our community, and our team. We are here to work together to exceed the needs of our clients. We recognize, and willingly accept, our responsibility to contribute both time and money to make our community a great place to live. We hold our employees in the highest esteem, and will provide them an excellent place to achieve their career goals.
- Provide Extraordinary Service to Our Clients
We expect our service to be seen, in the eyes of our clients, as the bar by which others are measured. We will accomplish this through our responsiveness, urgency, caring and by utilizing all of our individual and corporate expertise and resources that bring our best to each client.
- We Are Positively Motivated
We have a “can-do” approach to our business. We focus on solutions rather than the challenges. Losers focus on what they’re going through… winners focus on where they’re going to. We employ winners.
- We Put People First
We are in the relationship business: relationships with our clients, our team members, and our carriers. Every one of them must be treated with the same high level of concern, courtesy, and respect, for we are dependent on all of them. Those individuals are the reason we succeed, and how we treat them is the reason they stay.
- We Operate on Our Principles
It is not enough to get the right result. We must act in the right way, with the right intentions. All we have to offer in our industry is paper and promises. Those promises mean nothing without integrity honesty and candor. Without those consistently high standards, every relationship we have is compromised.
- We Work Hard and Have Fun
These are two separate issues, but they must work harmoniously and simultaneously together. We want to make that extra effort for our clients and celebrate our successes. We do our best when we are passionate about what we do.
- We Are a Team
We are good because of our individual talents, but we are great because of our collective efforts toward a common goal. Teamwork means doing our own job well while supporting and encouraging others in their roles. In a team environment, roles purposely get blurred as we help each other. Doing our best is not always enough. We must do what is required.